Have a question, feedback, or just want to say hello? Here's how to reach us.
For general inquiries, support, or feedback — drop us a line. We respond to every message, usually within 24 hours on business days.
We're based in the heart of Montréal. While we're primarily a remote-first team, our office door is always open for a conversation.
1501 Av. McGill College
Montréal, QC H3A 1Z4
Canada
Our team is available during standard Eastern Time hours. For urgent platform issues, our monitoring runs around the clock.
Mon – Fri 9:00 AM – 6:00 PM ET
Sat – Sun Closed
Check out our FAQ page — we've covered the most common questions about plans, streaming, and your account.
Visit FAQ